RoomsSummer
ENDE

Contact and directions

Phone

+43 5444 5746

Email

office@castel.cc

Address

St. Antoniusweg 18, 6561 Ischgl

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Frequently asked questions

Here you will find answers about your stay at the Hotel Castel Ischgl – from arrival and departure to breakfast & wellness to cancellation and payment.

Check-in is possible from 14:00 to 18:00 on the day of arrival. On the day of departure we ask you to check out by 10:00 am. Later departures are possible after consultation.
Cancellation conditions apply according to AGBH 2006: – up to 3 months before arrival: free of charge – 3–1 month before arrival: 40% – 1 month–1 week before arrival: 70% – in the last week: 90%
Cash payment, EC card and credit cards (Visa, Mastercard, Eurocard).
Yes, we recommend that you take out Travel & Cancellation Insurance to cover any possible costs in the event of cancellation.
Daily from 07:45 a.m. to 8:00 p.m. If you have any questions, requests or concerns, our team will be happy to help you at any time.
Only approx. 550 m to the cable cars into the Silvretta Arena – the quick entry into the Ischgl-Samnaun ski area.
The main entrance door is locked from 23:00. Please take your keycard with you. The night entrance is at the side of the house (access via the outside staircase).
Yes, free parking is available directly at the hotel.
From 2027, modern e-charging stations will be available around the clock at the hotel. Guests can then conveniently charge their electric car during their stay and travel sustainably.
We serve our daily breakfast buffet from 07:30 to 10:00 – with regional products and a wide selection.
Yes, during the winter season our Bistro Castello spoils you daily from 18:00 to 21:30 with à la carte dishes.
Our wellness oasis with sauna & steam bath is open daily from 15:00 to 21:00.
The whirlpool and fitness area (basement) are open daily from 07:00 to 20:50.
Yes, Wi-Fi is available free of charge throughout the hotel. You will receive the access data at reception.
Subject to availability and after consultation at reception – possibly at an extra charge.
Dogs are welcome by prior arrangement. We charge € 10 per day (without food).
Yes: – 0–3 years: free in parents’ room – 4–7 years: –50% – 8–13 years: –25%
Yes, all rooms have a minibar that is replenished daily. Drinks consumed will be charged to your room bill.
Our bar is open until 8:00 p.m. We serve drinks and cocktails.
Yes, prints and copies can be made at reception for a fee.